![]() Verify the text "Completed without error" is shown. ![]() Type storage_test_1 into the CROSH terminal and press Enter. If the test results show "Battery is Unknown" the battery might need to be replaced. If the Battery health percentage is equal to or less than 50% and the battery is less than a year old, the battery is outside expected wear limits and might need to be replaced. If the Battery Health Percentage is greater than 50%, the battery is within the expected wear limits. If it does not show that the battery is charging the A/C adapter may be defective, the battery may be defective, or there may be a different hardware issue. Verify the text "Battery is charging" is shown. (Note the space between battery_test and the number 1). Type battery_test 1 in the CROSH terminal and press Enter. Press the Ctrl + Alt + T keys to open a CROSH terminal window. Login to Chrome or select Browse as a Guest. Follow the steps below to lauch CROSH troubleshooting environment, then use the steps for each test to test your hardware. CROSH includes several diagnostic utilities that can be used on all Acer Chromebooks and Chromeboxes without enabling developer mode. How can I troubleshoot the hardware on my Chromebook, Chromebase, or Chromebox? The Chrome operating system includes a shell environment called Chrome Shell (CROSH). Use CROSH Diagnostics to troubleshoot hardware problems on Chrome OS devices - Acer Community
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